<p>The Business Customer Service Manager at Efectio is a strategic partner for our B2B customers. You will help companies implement a holistic approach to employee engagement using the Efectio platform, which combines data, microlearning, and gamification.</p> <p>You will work with companies that want to not only "measure engagement" but also actively build it by strengthening teamwork, energy, innovation, and joy at work.</p> <p>Responsibilities:<br>- Working with a portfolio of business clients<br>- Analyzing client needs and offering the most appropriate Efectio solutions<br>- Collaborating with internal teams (product, marketing, support)<br>- Developing long-term client relationships<br>- Representing the value and opportunities of the Efectio platform to clients</p>