<p>As a Customer Engagement Specialist in the Efectio team, you will be one of the key people helping companies create an engaged, motivated, and happy work environment using the Efectio platform.</p> <p>Your work will be closely linked to Efectio's mission – to help employees better understand the company's culture, develop their potential and feel part of the team, while helping companies achieve better results with a productive workforce.</p> <p>Responsibilities:<br>- Communicating with existing and potential Efectio customers<br>- Providing customer support for using the Efectio platform<br>- Understanding customer needs and providing recommendations on how to use engagement, gaming, and learning opportunities more effectively<br>- Collecting feedback to improve the platform<br>- Building long-term relationships with customers</p>